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    Socioeconomic Aid

    Assistance connecting to financial, housing, food, transportation, or community support resources.

    Frequency

    As needed

    Length

    20-30 min

    HEAL-Kit Tools

    Health Care Access, Education, Linkage (H, E, L)

    Employment/Insurance Aid

    Support with workplace accommodations, return-to-work planning, disability forms, or insurance issues.

    Frequency

    As needed

    Length

    20-30 min

    HEAL-Kit Tools

    Education, Advocacy, Linkage (E, A, L)

    Exacerbating Symptoms

    Reach out for guidance on a symptom that is becoming worse, more frequent, or more disruptive.

    Frequency

    As needed

    Length

    20-30 min

    HEAL-Kit Tools

    Health Care Access, Education, Advocacy, Linkage (H, E, A, L)

    Recurrent Symptoms

    Reach out for guidance on a symptom that had improved or resolved but has returned or is ongoing.

    Frequency

    As needed

    Length

    20-30 min

    HEAL-Kit Tools

    Health Care Access, Education, Advocacy, Linkage (H, E, A, L)

    New Symptoms

    Contact to discuss and document a new symptom that has developed since the last contact.

    Frequency

    As needed

    Length

    20-30 min

    HEAL-Kit Tools

    Health Care Access, Education, Advocacy, Linkage (H, E, A, L)

    Routine Visit

    Scheduled follow-up to review progress, ongoing symptoms, care needs, and next steps.

    Frequency

    Every 3-4 months

    Length

    20-30 min

    HEAL-Kit Tools

    Health Care Access, Education, Advocacy, Linkage (H, E, A, L)

    Intake

    First visit to assess patient needs, symptoms, goals, and appropriate navigation supports.

    Frequency

    Once

    Length

    30–60 min

    HEAL-Kit Tools

    Health Care Access, Education, Advocacy, Linkage (H, E, A, L)