EAL‑Kit Resource Hub

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This page provides the Patient Navigator with the tools and services they can employ from the HEAL‑Kit depending on the reason of the visit.

What is the HEAL‑Kit?

Co‑created with people with lived experiences, it highlights the 4 main challenge areas that People with Long COVID face within healthcare interactions and provides solutions to how a Patient Navigator may address these issues.

These challenges are characterized as:

Healthcare Access
Education
Advocacy
Linkage

Reasons to Visit

Intake

Routine Follow‑Up

New Symptoms

Recurrent & Exacerbating Symptoms

Employment & Insurance Support

Socioeconomic Support

Socioeconomic Aid

Frequency

As needed

Length

20-30 min

HEAL-Kit Tools

Health Care Access, Education, Linkage (H, E, L)

Employment/Insurance Aid

Frequency

As needed

Length

20-30 min

HEAL-Kit Tools

Education, Advocacy, Linkage (E, A, L)

Exacerbating Symptoms

Frequency

As needed

Length

20-30 min

HEAL-Kit Tools

Health Care Access, Education, Advocacy, Linkage (H, E, A, L)

Recurrent Symptoms

Frequency

As needed

Length

20-30 min

HEAL-Kit Tools

Health Care Access, Education, Advocacy, Linkage (H, E, A, L)

New Symptoms

Frequency

As needed

Length

20-30 min

HEAL-Kit Tools

Health Care Access, Education, Advocacy, Linkage (H, E, A, L)

Routine Visit

Frequency

As needed

Length

20-30 min

HEAL-Kit Tools

Health Care Access, Education, Advocacy, Linkage (H, E, A, L)

Intake

Frequency

Once

Length

30–60 min

HEAL-Kit Tools

Health Care Access, Education, Advocacy, Linkage (H, E, A, L)