Point of Entry

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This page outlines the two main points of entry into the Long COVID Patient Navigation Program and provides shareable template infographics to support program awareness, outreach and referral. These resources are intended to help patients and healthcare providers recognize the program and know how to access it.

Select an Infographic

Patient Self-Referral
HCP Referral

Patient‑Facing Infographic

This infographic is designed for use in clinics and public spaces where people with Long COVID may encounter it and learn about and self‑refer to the program.

Healthcare Provider Infographic

This infographic is intended for healthcare providers to help identify patients with possible Long COVID and guide referral to the program.

Socioeconomic Aid

Assistance connecting to financial, housing, food, transportation, or community support resources.

Frequency

As needed

Length

20-30 min

HEAL-Kit Tools

Health Care Access, Education, Linkage (H, E, L)
View HEAL-Kit Tool Details

Employment/Insurance Aid

Support with workplace accommodations, return-to-work planning, disability forms, or insurance issues.

Frequency

As needed

Length

20-30 min

HEAL-Kit Tools

Education, Advocacy, Linkage (E, A, L)
View HEAL-Kit Tool Details

Exacerbating Symptoms

Reach out for guidance on a symptom that is becoming worse, more frequent, or more disruptive.

Frequency

As needed

Length

20-30 min

HEAL-Kit Tools

Health Care Access, Education, Advocacy, Linkage (H, E, A, L)
View HEAL-Kit Tool Details

Recurrent Symptoms

Reach out for guidance on a symptom that had improved or resolved but has returned or is ongoing.

Frequency

As needed

Length

20-30 min

HEAL-Kit Tools

Health Care Access, Education, Advocacy, Linkage (H, E, A, L)
View HEAL-Kit Tool Details

New Symptoms

Contact to discuss and document a new symptom that has developed since the last contact.

Frequency

As needed

Length

20-30 min

HEAL-Kit Tools

Health Care Access, Education, Advocacy, Linkage (H, E, A, L)
View HEAL-Kit Tool Details

Routine Visit

Scheduled follow-up to review progress, ongoing symptoms, care needs, and next steps.

Frequency

Every 3-4 months

Length

20-30 min

HEAL-Kit Tools

Health Care Access, Education, Advocacy, Linkage (H, E, A, L)
View HEAL-Kit Tool Details

Intake

First visit to assess patient needs, symptoms, goals, and appropriate navigation supports.

Frequency

Once

Length

30–60 min

HEAL-Kit Tools

Health Care Access, Education, Advocacy, Linkage (H, E, A, L)
View HEAL-Kit Tool Details